Vodacom Complaint
| SUPPLIER | Vodacom | INDUSTRY | Telecommunications | ||
|---|---|---|---|---|---|
| BRANCH/AREA | springs the avenues | COUNTRY | South Africa | ||
| TIME / DATE | 08:13 Fri 12 Mar | PERSON RESPONSIBLE | |||
| CUSTOMER | jaco26 | View all reports by user |
1
7
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| PROBLEM | Repairs / Servicing | ||||
| HEADLINE | e71 cell in for repairs 10-02-17 | ||||
| THE INCIDENT Wed 17 Feb 
|
i handed my cell in for repairs on10-02-17. on +-10-03-01 i received a sms the phone is repaired. since then my wife visited the shop 3 times to pick it up and everytime the shop assistant inform her the phone is still not back from the technition. HOW LONG MUST I WAIT?????????
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| SUPPLIER RESPONSE Time: 10:51:54 Tue 16 Mar 10 UPDATED RESPONSE Time: 16:09:02 Thu 18 Mar 10 |
Hello jaco26, |
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| CUSTOMER'S FEEDBACK Time: 13:57 Sat 20 Mar 10 |
Quite impressed: it still took 3 days to receive it but the person handling the query was helpfull. the shop i will not in future | ||||
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